For Parents & FAQs
We understand that choosing your student's housing is a big decision. Here's what makes UAG different.
What Makes UAG Different
From our on-site staff to our quiet location, UAG is built around the safety and success of your student.
Parents can feel confident and at ease knowing their young adult will be treated with respect and genuinely cared for by our dedicated staff. What truly sets us apart is our leasing team-composed of several retired educators who bring a deep understanding of young adults and a passion for mentorship. They go far beyond the typical role of apartment personnel, offering guidance, support, and a level of attention that helps residents feel both secure and empowered in their living experience.
Retired Educators on Staff
Our leasing office is staffed by retired teachers who understand students and genuinely care about their success.
Quiet, Safe Location
Located on Pelican Island, away from the bar scene, with a dedicated focus on students from TAMUG and UTMB.
Courtesy Officer On-Site
A courtesy officer lives in the complex, providing a 24/7 security presence for all residents.
All Utilities Included
Electricity, water, satellite TV, and high-speed WiFi are included in every lease — no surprise bills.
Frequently Asked Questions
Everything parents and families need to know about living at UAG.
🗝️ Leasing & Move In
What lease terms do you offer?
Is the lease per-person or per-unit?
What is the application process?
What is the security deposit?
When can my student move in?
🏠 Living at UAG
Are apartments furnished?
Yes, furnishings are available upon request and included at no extra charge. Full list: [link to amenities page]
What utilities are included?
Electricity, water, satellite TV, and high-speed WiFi.
Is the property pet-friendly?
Yes, we have a dog park on-site. [Julia to provide pet policy details, deposit, breed/weight restrictions]
Is there parking available?
Is there a laundry facility?
2BR and 4BR units have in-unit washer/dryer. All residents have access to our 24-hour washateria.
🛡️ Safety & Community
How safe is the property?
UAG is located on quiet Pelican Island with a courtesy officer living on-site. Our office staff are retired educators who take a personal interest in each resident.
Who do I contact in an emergency?
[Julia to provide emergency contact protocol]
How are maintenance requests handled?
Submit online through our resident portal or call the office during business hours.
Still Have Questions?
We’d love to hear from you. Our team of retired educators is happy to walk you through anything.
Phone
(409) 741-9100
manager@uagalveston.com